Travel Insurance Glossary

A

Annual or multi-trip policy

A policy which covers a number of trips during a policy period of 12 months.

B

Backpacker policy

A policy which can cover extended trips such as a gap year or taking a year out.

Baggage

Items taken on a trip, which are worn or carried by the policyholder, including suitcases.

C

Cancellation

Cancellation of a trip for a reason stated in policy documentation. For example, redundancy, death or serious illness of a close relative or someone travelling with the policyholder.

Claim

A request for payment by the policyholder for a loss covered under the terms of an insurance policy.

D

Delay

Where the departure of a flight or other method of transport is delayed by the time period stipulated in the policy documents, a claim can be made for items such as meals or overnight accommodation.

E

EHIC

European Health Insurance Card. A valid EHIC gives UK travellers access to state-provided healthcare within the European Union. Following the UK's departure from the EU, the EHIC is being replaced by a new UK Global Health Insurance Card (see below).

Excess

The portion of a claim a policyholder is liable for, payment for which must be made before a claim is paid by an insurance company.

Exclusions

Items an insurance policy doesn't cover. For example, specific pre-existing medical conditions under a standard travel insurance policy.

F

Family

Usually, two adults living at the same address and at least one child under 18 years old, who permanently lives with you.

FCA

Financial Conduct Authority. The FCA is responsible for regulating the conduct of financial businesses such as Compare Cover. Their objective is to protect customers, enhance the integrity of the UK financial system and promote competition in the interests of customers.

FCDO

Foreign, Commonwealth and Development Office. The FCDO promotes the interest of British citizens which includes providing advice and guidance on foreign travel for UK travellers.

G

GHIC

Replacing the old EHIC, the new UK Global Health Insurance Card gives British travellers access to state-provided medical care in member countries of the European Union. Unlike the old EHIC, it does not cover non-EU countries Norway, Switzerland, Iceland or Lichtenstein.

L

Level of cover

The amount of protection given under an insurance policy.

Limitations

See Exclusions above.

M

Medical expenses

Cover for emergency medical expenses if someone named under a travel insurance policy is taken ill or injured while on a trip.

P

Personal liability

Cover for the legal liability of a policyholder for accidental injury, loss or damage to a third party or their property.

Policyholder

The person that owns an insurance policy, and whose name it is held in.

Pre-existing medical condition

An illness, disease or injury you already have, or have previously had before the start of a travel insurance policy.

R

Repatriation

The transportation of a person back to the UK, usually following an illness or accident suffered whilst abroad.

S

Single trip policy

A policy which covers one trip or holiday.

BL BR

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